Privacy Policy

Last Updated: 1 Sep 2025

Standard Issue Games ("Standard Issue Games Pte. Ltd.," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you play our mobile games (the "Games") and visit standardissuegames.com (the "Service").

TL;DR — The friendly version

What we collect: Your email (for your account), your game progress, basic device/technical info, crash logs, and purchase receipts.

Why we collect it: To run the game smoothly, sync your progress across devices, fix bugs, balance gameplay, and validate purchases.

Who sees it: Trusted partners like Google Firebase and app stores. We don't sell your data or use it for targeted ads.

Your control: Tap "Delete Account" in-game to remove your account and game data. We may keep de-identified analytics.

We're here to make great games and treat your data with care and respect.

Contact Information

Company: Standard Issue Games Pte. Ltd.
Address: 1 Fusionopolis Place, #03-20, Galaxis, Singapore 138522
Email: support@standardissuegames.com
Website: https://standardissuegames.com

Who We Are and Scope

This policy applies to our Games and Service. Standard Issue Games is the data controller for personal data described here.

Information We Collect

Personal Information

  • Email address (account creation, login, support)

  • Authentication data (hashed/secure tokens)

Game Data

  • Gameplay stats (e.g., resources, towers, maps, enemies destroyed, time played)

  • Progress (levels, achievements, scores, leaderboards)

  • Cross‑platform sync data (game state)

Device/Technical Data

  • Device model, OS version, graphics device, memory

  • App info (Unity/engine version, app version, platform)

  • Crash reports and diagnostics

  • Usage/analytics (session duration, feature usage)

Purchase Information

  • Purchase history (IAPs/subscriptions)

  • Purchase receipts for validation and fraud prevention

Note: Payments are processed by Apple App Store/Google Play. We do not collect or store payment card details.

Sources

  • You (account setup, gameplay)

  • Automatically (device/technical/analytics)

  • Third parties (app stores for purchase status)

How We Use Information

  • Provide and operate core game features

  • Save/sync progress across devices

  • Authenticate and manage accounts

  • Customer support and communications

  • Improve balance, features, and performance

  • Monitor, prevent, and fix bugs/crashes

  • Validate purchases and manage subscriptions

  • Comply with legal obligations and enforce terms

Legal bases under GDPR (where applicable):

  • Performance of a contract (provide the Games/Service)

  • Legitimate interests (improve safety and performance, prevent fraud)

  • Legal obligation (tax, accounting, compliance)

  • Consent (where required; you can withdraw at any time)

Sharing and Disclosure

We do not sell or "share" personal information for cross‑context behavioral advertising.

Service Providers (processors)

  • Google Firebase (Authentication, Database/Storage, Analytics, Crashlytics)

  • Cloud infrastructure and logging

Platform Providers

  • Apple App Store and Google Play (purchase processing, entitlements)

  • Unity IAP SDK (facilitates store purchases; processing by the app stores)

Legal/Compliance

If required by law, subpoena, or to protect rights, safety, and security

Business Transfers

In connection with a merger, acquisition, or asset sale (with notice where required)

Data Storage, Security, and Retention

Storage: Hosted on Google/Firebase servers, which may be in multiple countries.

Security: Encryption in transit (TLS), access controls, least‑privilege access, and industry‑standard safeguards.

Retention:

  • While your account is active and as needed to provide the Service

  • If you use "Delete Account," we schedule deletion of account and game data. Backups may persist for a limited period (e.g., up to 90 days) before being overwritten.

  • We may retain de‑identified or aggregated analytics for business purposes.

Your Rights and Choices

In‑App Controls

  • View data within the Games

  • Delete Account in‑game to request deletion of personal and game data

  • Email updates: contact us to change your account email

GDPR (EEA/UK) Rights

  • Access, correction, deletion, restriction, portability, and objection

  • Withdraw consent where processing relies on consent

  • Lodge a complaint with a supervisory authority

California (CCPA/CPRA)

  • Right to know, delete, and correct personal information

  • Right to opt out of sale/share (we do not sell/share for cross‑context advertising)

  • Right to non‑discrimination

Submit requests via support@standardissuegames.com

Singapore (PDPA)

Request access and correction; contact us at support@standardissuegames.com

Children's Privacy

Our Games are not directed to children under 13. We do not knowingly collect personal information from children under 13. For EEA/UK, we comply with local age‑of‑consent rules (typically 13–16). If you believe a child has provided personal data, contact us and we will take appropriate action.

Device Permissions

  • Internet access: online features, sync, and backend connectivity

  • Storage: local save data and caching

International Data Transfers

Your information may be transferred to and processed in countries outside your own. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your data.

Analytics and Tracking

We use Firebase Analytics and Crashlytics to understand usage and stability:

  • Sessions, device/technical specs, performance, and feature usage

  • Used solely to improve the Games and Service

  • Not used for targeted advertising

In‑App Purchases and Subscriptions

  • Processed by Apple App Store or Google Play

  • We do not store your payment card details

  • Receipts may be validated server‑side to prevent fraud

  • Manage subscriptions via your app store account

Push Notifications and Emails

  • We may send essential service messages (e.g., account or gameplay notices)

  • We do not send marketing emails without consent. You can opt out at any time.

Automated Decision‑Making

We do not use automated decision‑making that produces legal or similarly significant effects.

Third‑Party Links

Our Games/Service may link to third‑party sites/services not operated by us. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this Privacy Policy. Material changes will be notified via our website, in‑app notice, or email (if applicable). Continued use after the effective date means you accept the updated policy.

Contact Us

For questions or privacy requests:

Email: support@standardissuegames.com
Website: https://standardissuegames.com
Address: 1 Fusionopolis Place, #03-20, Galaxis, Singapore 138522

For GDPR requests, include "GDPR Request" in the subject line. For California requests, state "CCPA/CPRA Request."